Question 1

What's the difference between PE and PVC tarpaulins?

Accepted Answer

Both materials have their own characteristics and are suitable for different applications. We have compared them for you in our guide. We will gladly support you in finding the right tent for your particular needs! Contact us by e-mail: service@alltents.com

Question 2

Can I cancel or make changes to my order?

Accepted Answer

Once submitted, orders cannot be canceled. If you have a concern about your order, please contact us immediately for assistance via phone or using our contact form.

Question 3

Can I order individual spare parts like a side panel or frame profile?

Accepted Answer

You can inquire about spare parts, including side panels and frame profiles, using our spare parts form.
To prepare an offer, we need the respective 5-digit part number from your assembly instructions along with the required number of pieces, in written form. After receiving your inquiry, we will provide you with a non-binding offer.
Please note: For transport reasons, an order of frame parts (tubes) can only be shipped with a minimum purchase of 4 pieces.

Question 4

Can I pay in installments?

Accepted Answer

We are unable to accept payments in installments.

How can we help you?

Popular questions

What's the difference between PE and PVC tarpaulins?

Can I cancel or make changes to my order?

Can I order individual spare parts like a side panel or frame profile?

Can I pay in installments?

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